What is returns ne demek?

"Returns" is often used in the context of retail or e-commerce, and refers to the process of returning a purchased item to the seller for a refund or exchange. Returns policies vary depending on the seller, but typically have rules about the time frame in which a return can be made, the condition of the item being returned, and the form of refund (e.g. store credit, cash refund, exchange) that can be given. Some sellers may also charge a restocking fee for returned items. Returns can be initiated by the customer or by the seller, such as in the case of a defective or damaged product.